Dear applicant, we are making some temporary changes to our process due to the COVID-19 situation. To learn more please click here

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COVID-19 Update:

We are pleased to say that during this crisis we are still in operation.

During the COVID-19 pandemic, we are temporarily accepting scanned versions of documents to be submitted via email for evaluation.

In some cases, you may be asked to physically mail your documents to us or to request an official copy to be mailed to us. These decisions are on a case-by-case basis and no guarantee can be given in advance of your documents being reviewed. Note that we have a no refund policy once an application is submitted. Please be sure you carefully read all requirements and understand the risks you accept when applying.

If you wish to submit your documents via email, please continue to read below.

1) Gather your academic documents, certified translations and a copy of passport or driver's license and proof of name change, if applicable.

2) Organize documents in chronological order (by date) with the oldest document first; transcripts should be before diplomas.

3) Scan your documents in accordance with the following criteria to facilitate timely review.

Please note, we cannot review documents with more than 15 total scanned pages via email. If you have more than 15 pages of scanned documents, please mail your documents to our office for review. If you have 15 or fewer pages TOTAL in all scans, please continue reading our requirements.
  • PDF format required. Many free applications can convert picture files into pdfs; we cannot review non-pdf formats.
  • PDF must be in color; black and white scans will not be reviewed
  • PDF must be complete; ensure no words or images are cut off
  • PDF must be clear, high resolution, legible, straight, and with clean background; avoid tablecloths, fingers, etc. These scans will be included with your evaluation
  • Include the front AND back, if there is any text, stamps, or signatures on the back
  • Limit scans to as few attachments as possible. Including multiple attachments increases the likelihood that one will be missed, causing additional delay to the processing your file. You may have one scan per program such as, one for bachelors and one for masters. Translations and identification documents may be in separate scans.
  • Send all documents in ONE email using the email address on your application. We are receiving an extremely high email volume; the more emails we receive, the longer the delay. Also, it makes it difficult to ensure we capture all documents if they are sent in multiple emails.

3) Email documents to along with your Client ID number. Your Client ID number is included in your confirmation email once your application has been submitted.

Please note, we are offering clients the ability to scan and email documents as a convenience due to the limitations COVID-19 has placed on us all. If you are unable to comply with the above requirements, we kindly request that you physically mail the documents to our office instead. We will process your documents in our office and return originals to you upon completion of your evaluation, with relevant mailing fees.

Refer to FAQ #1 for additional details on the evaluation process.

Not ready to apply?

We are also allowing future clients to email us documents for review prior to submitting an application for services. However, due to the high demand for this review and our limited staff, we must prioritize emails from existing clients.
Expect a delay of mutliple days for a reply. As we are operating with a limited staff, we ask that you please do not call to see if we received your email. We receive over 100 emails per day and will reply to yours as soon as we are able.

If you do wish to have us review your documents, please ensure your scans meet the requirements as listed above. Note that this initial review does not guarantee that additional documents will not be needed or that the result of the evaluation will be what the client wishes. The details of each document are analyzed only when the evaluation is in progress.

Send the email to along with any relevant information such as for what purpose do you need the evaluation. You may read the options on our Services page.

Office hours are Monday through Friday from 9:00 AM to 4:00 PM EST. (Excluding holidays)

Phone: 813-374-2020


If you have been advised by our office to mail your documents, please use the following mailing address.

Academic Evaluation Services
8875 Hidden River Parkway, Suite 110
Tampa, FL 33637

Holiday Calendar

Our offices will be closed in recognition of the following holidays:
  • New Year's Day, Jan 1
  • Martin Luther King Day, Jan 20
  • Good Friday, Apr 10
  • Memorial Day, May 25
  • Independence Day, Jul 3
  • Labor Day, Sept 7
  • Thanksgiving Day, Nov 26
  • Day after Thanksgiving, Nov 27
  • Christmas Eve, Dec 24
  • Christmas Day, Dec 25,
  • New Year's Eve, Dec 31